The Cybercrime Investigation Coordinating Center (CICC) and Scam Watch Pilipinas are advising the public to use the eGov App by the Department of Information Communications Technology (DICT) to report suspicious text messages.
The eGov App has recently introduced a new reporting channel, the eGov App eReport feature, in addition to the Inter-Agency Response Center (I-ARC) Hotline 1326.
“The CICC investigates the data received from the eGov App and we send it to the National Telecommunications Commission (NTC) which shall immediately block the numbers,” said CICC Executive Director Undersecretary Alexander Ramos.
Scam Watch Pilipinas Co-Founder and Co-Lead Convenor Jocel de Guzman mentioned that the eGov App empowers the public to directly act upon text scams themselves using their mobile device.
“The public should maximize the eGov App scam reporting feature where they can easily submit a screenshot of the suspicious message they received from SMS, messaging applications such as FB Messenger, WhatsApp, Viber, Telegram among others, Email, and social media posts,” shared De Guzman.
Here’s how to report text scam via eReport in the eGov app:
- Download the eGovPH App on Google Play for Android users or Apple App Store for IOS users.
- Register to the eGov App
- Open your eGov App and go to the “More” section. Then tap “Report.”
- Once you’re in the “Report” section, choose “Scam.”
- Next, select “Text Scam” and upload up to five screenshots of the scam message.
- You can also describe the scam in the provided text box.
- Finally, tap the “Submit” button to complete your report ticket.
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